Terms and Conditions

Terms and Conditions of Use

All users must be of at least the age of 18, and agree to not use the data of inboxiate for any illegal or unauthorized purposes. All users must agree to comply with local laws regarding online conduct, and copyright laws. All users must not use inboxiate’s services to violate any laws which include but are not limited to copyright laws. Any violations would lead to the immediate deletion of your account and immediate cancellation of the plan you have opted for.


all users would use inboxiate at their own risk, and we would not be liable for Any damages losses, that are caused by the use of our website.


Conditions

We reserve the right terminate your package without any notification without notice at any time due to the following reasons


  • Any fraudulent or suspicious doubtful or illegal transactions, information provided by the client is fraudulent, if the payment portal blocks any cards or transaction due to it a blacklisted customer card or account, group of I.P. addresses then Inboxiate wont hold the responsibility to take the transaction ahead.
    - We reserve the right to alter these Terms of Use at any time.
    - We reserve the right to refuse service to anyone. If certain terms would not support the company policy.
    - If data of Prices and name of packages are subject to change with or without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence
  • Placement of orders or any changes will only be taken into consideration if they are within the norms of the company
  • You may not create a link to this website from another website or document without Inboxiate's prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

If you continue to browse the website you hereby agree to comply with the above terms and conditons of use, which together with our privacy policy govern inboxiate.com’s relationship with you in relation to this website.

Cancellation Policy

Cancellation would apply to only monthly package.


Cancellations would be accepted only by a phone call followed by a confirmation email.

Cancellation would be accepted only before 4 pm on the day prior to the day of cancellation. If after 4pm then the cancellation day would be pushed ahead by one day.


If you have not liked the meal the cancelations would be done under the following conditions:


  • If you have cancelled your package before the completion of 6 meals then you would be charged for a weekly package or 6 days.
  • If you have cancelled your package before the completion of 12 meals then you would be charged for 12 meals.
  • If you have consumed more than 12 meals and you wish to cancel your package then we insist you complete your monthly package because we would have to charge you for the entire month.
  • Delivery charges once charged would not be refunded.
Refund Policy

In case of a cancellation the amount would be transferred back to the client in 10 working days.


We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net-Banking, we will refund in your Credit Card or Net-Banking account. If the payment mode was Cheque or DD or COD, we will send you a Cheque (not a DD). Cheques will be sent only to the billing address of the customer. We can refund via NEFT directly to your bank account also.


The following details would have to be provided to complete the transaction. And should be provided along with the cancellation mail.


  • Name of the beneficiary
  • Account number
  • Name of the bank
  • Branch name
  • IFSC Code

A total of 5% would deducted from the amount to be returned.


Delivery charges would not be refunded.


There would be no refund if you fail to consume to meal.


Meals once dispatched from the inboxiate kitchens would be considered charged. And would not be subject to cancellation.


Delivery policy

Our delivery would be carried our via the all trustworthy dabbawallas.


Our package would be delivered to you inbetween 12 30 to 1 30 pm by the dabbawalls.

If the dabbawalls fails to deliver then the meal missed by you would be adjusted at the end of your plan.

Delivery prices would fluctuate as and when the dabbawallas mention. The information would be filtered down to you as and when we r intimated about the same.

Food would be delivered to u 6 days of the week excluding Sundays. Dabbawalls do not work on bank holidays so we apologise if you are working and cannot be fed by us.

We will not be able to deliver due to unforeseeable circumstances like natural disaster , bandhs, fires etc.


  • Name of the beneficiary
  • Account number
  • Name of the bank
  • Branch name
  • IFSC Code

A total of 5% would deducted from the amount to be returned.


Delivery charges would not be refunded.


There would be no refund if you fail to consume to meal.


Meals once dispatched from the inboxiate kitchens would be considered charged. And would not be subject to cancellation.